About Us

Our mission is simple

Seamless service for your serene escape

We believe planning your escape should be as relaxing as the trip itself. That’s why we obsess over the details, from our hand-picked locations to our clear and attentive communication. Our goal is to ensure that from the moment you book, your only focus is on the moments that matter: unwinding in a designer cabin, reconnecting with nature, and finding that perfect sense of peace. We handle the rest, so you can simply arrive and exhale.

Our Guiding Principles

The Values We Live By

We understand that the little extras can make a big difference in your stay. That is why no detail is overlooked at Pinecone Stays.

Communication

Our commitment to exceptional service begins with clear and open communication. From the moment you inquire about one of our cabins until the day you check out, we’re here to assist you. Our team is dedicated to addressing your needs, answering your questions, and ensuring your experience is stress-free.

Comfort

When you stay at a Pinecone Stays cabin, you can expect the highest level of comfort. We take pride in meticulously curating our accommodations, ensuring they are cozy, clean, and well-appointed. From plush bedding to thoughtfully designed interiors, your comfort is our priority.

Amenities

Our cabins are equipped with a range of amenities, including fully stocked kitchens, entertainment systems, high-speed Wi-Fi, and outdoor spaces to help you make the most of your time in Upstate New York. Relax, unwind, and enjoy all the conveniences of home, plus some delightful surprises.

Atmosphere

Breath in the great outdoors and kick your shoes off in our unique, upscale cabins. Whether it’s a hot tub or sauna with stunning mountain views, a cozy fireplace, or a private deck where you can soak in the beauty of nature. Pinecone Stays is where rustic charm meets modern luxury.

Value

We believe that everyone deserves a chance to experience the beauty of Upstate New York without breaking the bank. We want you to
explore this breathtaking region without worrying about the cost, and most importantly, without compromising on quality.

Unwind & Recharge

Do you have a property that you’d like to make some passive income on? Want to increase your occupancy rate? Or enhance your space to get more bookings? Let Pinecone Stays Management help!

The Pinecone Touch

Booking Concierge

We’ll help you find the perfect property within our Pinecone Stays properties for your getaway that is tailored to your trip specifications and needs.

Personalized Recommendations

We know when you’re ready to escape Upstate, you want to turn your mind off. Not sure where to eat, fish, or hike? We’ll give you our top recommendations. Want to go fishing? We’ll tell you the best local spots. Craving some time in nature? We’ll send you some amazing hikes!

Special Requests & Details

Whether you’re celebrating an anniversary, or a surprise trip for a special someone, let us help you make it memorable. We can have flowers ready for you, or a special request to ensure you and your guests feel cherished from the moment you step foot into your cabin.

Timely Communication

Whatever your inquiry or request may be, you’ll always be responded to in a timely and professional manner by a real, knowledgeable person. No robots or AI here.

Booking Accommodations

We’ll help you find the perfect property within our Pinecone Stays properties for your getaway that is tailored to your trip specifications and needs.

Testimonials